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ITB Young Professionals Day

Category
Young Professionals

Date
March 9, 2016

Time
10:55 - 18:00

Location
Hall 11.1, Stage

At the ITB Young Professionals Day career entrants and junior staff in the global travel and tourism industry will be given food for thought for their future careers. Topics include the threat of digitalization and robots on jobs in the tourism industry, requirements of tourism companies for university graduates in Leisure and Business Travel, Best Practice examples from international research projects, specific advice from experienced CEOs, the right attitude towards life and manners for professional success. The presentation of the ITB Research Award from DGT completes this day of the convention.

Hosted by:

Tobias Kloepf, Stage Coordinator and Moderator of the Career Center, Lead of Young Travel Industry Club, University of Applied Sciences Worms, Travel Industry Club

Events

10:55 - 11:00

Speaker:
Tobias Kloepf, Stage Coordinator and Moderator of the Career Center, Lead of Young Travel Industry Club, University of Applied Sciences Worms, Travel Industry Club

11:00 - 11:45

We are experiencing a phase of exponential technological developments: Innovative providers are working full steam on humanoid robots for the service industry. Studies by Frey and Osborne predict that in the coming years, 50% of all jobs will be lost as a result of automation and artificial intelligence. How is the situation portrayed in the international tourism industry? How will job offers change in the future?

Interview guest:
Dr. Carl Benedikt Frey, Co-Director and Oxford Martin Citi Fellow, Oxford Martin Programme on Technology and Employment, University of Oxford

Interviewer:
Prof. Dr. Anita Zehrer, Vice-President and Board of Directors, Deutsche Gesellschaft für Tourismuswissenschaft DGT, MCI Innsbruck

Keynote Speaker:
Dr. Carl Benedikt Frey, Co-Director and Oxford Martin Citi Fellow, Oxford Martin Programme on Technology and Employment, University of Oxford

12:00 - 12:45

Qualified recruits are of the utmost importance for the competitiveness of the global tourism industry. What demands are tourism companies making on the managers of tomorrow? What training programs are currently being offered by German-language universities, and for whom are such studies recommended? Has the Bologna Process proven successful? Academic and practical experts offer students and others interested in studying an indispensable overview.

Interview guests:
Birgit Grauvogel, Managing Director, Tourismus Zentrale Saarland GmbH
Martin Pundt, Managing Partner, Invatarru

Interviewer:
Prof. Dr. Antje Wolf, Tourism and Event Management, Research Dean, EBC University of Applied Sciences Hamburg, Author

13:00 - 13:30

Business travel is a multi-billion segment which is often underestimated by young professionals. The further professionalization of the business travel and mobility management segment requires well-trained experts and managers. Which professional qualifications and social skills should young professionals have? Which occupational areas will open up for future graduates? And last but not least: How should training and continuing education programs be developed so that the “employability” of the graduates increases?

Interview guest:
Dirk Gerdom, President, VDR, Vice President Global Mobility SAP

Interviewer:
Timo Kotowski, Editor, Frankfurter Allgemeine Zeitung

13:45 - 14:30

With financial support from multiple sources, including the DAAD (the German Academic Exchange Service), an international team of students from universities in Eberswalde and Bethlehem conducted a comprehensive, empirical survey to take stock of the marketing of the tourism destination of Palestine. Concrete approaches for tour operator products were also developed. The students’ project work provided valuable input for tourism products to European tour operators. At the same time, the project work is a best practice example for international student exchange. Following the students’ presentation, there will be a discussion about the opportunities and problems of implementing these proposed products with freelance journalist and Palestine-expert Klaus Betz; Dr. Khouloud Daibes, ambassador of the Palestine Mission and long-standing Minister of Tourism; and Ms. Annette Heger, Middle East Division Manager at Biblische Reisen.

Introduction:
Prof. Dr. Claudia Brözel, Eberswalde University for Sustainable Development ∙ University of Applied Sciences

Moderated by:
Klaus Betz, Journalist and longtime expert on the destination of Palestine

Panel guests:
Prof. Dr. Claudia Brözel, Eberswalde University for Sustainable Development ∙ University of Applied Sciences
Dr. Khouloud Daibes, Ambassador of the Palestinian mission in Germany, previous Minister of Tourism of the Palestinian territories
Annette Heger, Head of Middle East/Biblical Travel
Rev. Dr. Mitri Raheb, President, Diyar Consortium

Speakers:
Margarethe Meißner, Student, Eberswalde University for Sustainable Development ∙ University of Applied Sciences
Stefanie Grothe, Student, Eberswalde University for Sustainable Development ∙ University of Applied Sciences
David Riedel, Student, Eberswalde University for Sustainable Development ∙ University of Applied Sciences
Stephanie Hennig, Student, Eberswalde University for Sustainable Development ∙ University of Applied Sciences
Sarah Twardella, Student, Eberswalde University for Sustainable Development ∙ University of Applied Sciences

14:45 - 15:15

Professional qualifications aren’t the only decisive factor in one’s career – the right attitude and state of mind also play significant roles. Based on her long-standing tracking of young professionals, Jasmin Taylor explains which personality traits and behaviors are beneficial for a career in the global tourism industry.

Speaker:
Jasmin Taylor, CEO, JT Touristik GmbH, Founder SIS-Flüchtlingsinitiative (Strong Independent Sisters)

15:20 - 15:40

How do new sharing economy business models (like Uber) change existing market structures? What opportunities and future prospects are there for Virtual Reality in tourism and what influence does for example the Oculus Rift have on the customer journey?

Speakers:
Prof. Armin Brysch, International Relations Coordinator, Faculty of Tourism, University of Applied Sciences Kempten
Prof. Dr. Frank Fichert, Vice Dean Faculty of Tourism/Transportation, University of Applied Sciences Worms

15:45 - 16:15

Digitalization is bringing enormous changes to business processes in the tourism industry. Noticeably higher levels of technical expertise are now expected of tourism students. What know-how profile will tourism students need in the future in order to improve their employability? The interview session also provides valuable tips for the further development of tourism-based degree programs and curricula.

Interview guests:
Michael Buller, Chairman, Association Internet Travel Distribution VIR
Christoph Führer, Chief Commercial Officer, DER Touristik Central Europe

Interviewer:
Michael Faber, Consultant and Managing Director, Tourismuszukunft

16:30 - 17:00

Social skills and manners are also critical for professional success in the tourism industry. What are the unwritten rules of etiquette, and how should one deal with superiors and colleagues from different cultures, age-groups and social classes? Which customs should young professionals be aware of – from greetings to business communication to business dinners?

Speaker:
Jochen Mai, Economics Correspondent and career book Author

17:15 - 18:00

The German Society of Tourism Research (DGT) and ITB Berlin present awards for excellent dissertations: The best dissertation, the best paper by a young professional, the best paper about sustainability in tourism, the best paper on etourism.

Moderated by:
Prof. Dr. Anita Zehrer, Vice-President and Board of Directors, Deutsche Gesellschaft für Tourismuswissenschaft DGT, MCI Innsbruck