Ms. Katrin Herz currently serves as the General Manager of Al Bustan Palace, a Ritz-Carlton Hotel. She started with the company in 1998 as a Concierge Agent at Hotel Arts in Barcelona, managed by The Ritz-Carlton.
She served in Housekeeping at that property until being promoted to Director
of Housekeeping at The Ritz-Carlton, Wolfsburg—a property that she helped
open. From there, Katrin took a position as Assistant Manager of All Day Dining
at The Ritz-Carlton Key Biscayne, Miami, where she later became a Catering and Conference Service Manager. Katrin also had the opportunity to provide leadership during the take over and pre-opening periods of the Penha Longa Hotel & Golf Resort (managed by The Ritz-Carlton) and The Ritz-Carlton, Moscow, respectively. In September of 2008, Katrin opened and began overseeing the operations of The Ritz-Carlton, Dubai International Financial Centre as Hotel Manager. In March of 2015, she was promoted to General Manager of Al Bustan Palace, a Ritz-Carlton Hotel. Before beginning career with The Ritz-Carlton, Katrin studied at the Institute for Hospitality Management in The Hague, The Netherlands, earning a Bachelor degree with honors. Katrin speaks several languages and enjoys traveling, reading, cinema, theatre, biking and skiing. She currently resides in Oman with her family.
Al Bustan Palace, a Ritz-Carlton Hotel
City Cube, Saal A4/A5