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March 06, 2019

eTravel World

The Role Of Humans In The Future Of Revenue – A Story Of Magic, Intelligence And Dogs

March 06, 2019
10:30 - 11:00 h

Hall 6.1, eTravel Stage

As the world explodes in data, humans and current systems alone can’t handle the complexity of big-data analytics.

Future

Keynote Executive Panel: Mega Topic: In-Destination Services

March 06, 2019
12:00 - 12:45 h

CityCube Berlin, Auditorium A4/A5

Future

Keynote Executive Panel: China´s Power And Global Ambitions

March 06, 2019
13:00 - 13:45 h

CityCube Berlin, Auditorium A4/A5

eTravel World

Social Media, Conversational Platforms And AI: How To Make The Smartest Combination Between Technology And Human?

March 06, 2019
13:30 - 14:00 h

Hall 7.1b, eTravel Lab

How can social media contribute to customer relations? Learn more about multichannel strategies and how AI is able to support customer services.

March 07, 2019

eTravel World

How Machine Learning Can Drive Your Business’ Success Today

March 07, 2019
10:30 - 11:00 h

Hall 6.1, eTravel Stage

Machine learning is something we hear a lot about – we know it’s going to make our lives easier and our businesses more successful but how can you implement it in your businesses today? Learn how machine learning can easily be part of your offering – no data science skills needed!

eTravel World

Best Practices From The European Capitals Of Smart Tourism

March 07, 2019
11:00 - 11:30 h

Hall 6.1, eTravel Stage

With this new initiative the European Union aims at fostering smarter tourism in the fields of accessibility, sustainability, digitalisation and culture. Get inspired by the European Capitals of Smart Tourism, Helsinki and Lyon!

eTravel World

Increasing Sales With Artificial Intelligence

March 07, 2019
11:00 - 11:30 h

Hall 7.1b, eTravel Lab

Concrete action steps for technically inexperienced providers: Artificial intelligence can be used to make automated decisions, optimize workloads and increase sales potential.

eTravel World

Data Science Boot Camp For Hoteliers

March 07, 2019
13:30 - 14:00 h

Hall 7.1b, eTravel Lab

This session walks hoteliers through the key data segments and techniques they can use to make smarter business decisions and apply actual intelligence to their revenue generation programs. Learn the fundamental skills of working with data sets and walk away with a data science tool kit and a game plan.

eTravel World

Best Cases & Panel „Guest Communication“

March 07, 2019
14:10 - 15:00 h

Hall 7.1b, eTravel Lab

A look at communication technologies that support hotel staff in transmitting basic information to guests. How hotel managers can help their teams concentrate on being hosts and create employee value at the same time.

eTravel World

Artificial Intelligence: Know-How For Travel Agencies

March 07, 2019
14:30 - 15:00 h

Hall 6.1, eTravel Stage

Identifying customer wishes, providing tips about destinations, accounting for commission schemes – this is all quite a heavy workload for travel agents. Artificial Intelligence can support their work and boost sales, too.

Marketing

ITB CEO Interview

March 07, 2019
15:00 - 15:45 h

CityCube Berlin, Auditorium A4/A5

Deep Dive Sessions

How To Use Robots In The Hotel And Tourism Industry

March 07, 2019
16:00 - 16:45 h

CityCube Berlin, Cube Club

eTravel World

Linked Open Data In Tourism – The Open Data Hub South Tyrol As An Example

March 07, 2019
16:30 - 17:00 h

Hall 6.1, eTravel Stage

The processing of data for artificial intelligence is a key factor for tourism players. The lecture visualizes how this can be implemented using South Tyrol as an example.

March 08, 2019

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