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March 06, 2019

eTravel World

Top Travel-Tech Solutions From Spain

March 06, 2019
13:00 - 13:30 h

Hall 6.1, eTravel Stage

Spain is one of the top 3 touristic destinations in the world, with an extremely competitive business environment. The Spanish travel-tech firms in this panel combine experience, technical expertise and demand-driven solutions.

eTravel World

Social Media, Conversational Platforms And AI: How To Make The Smartest Combination Between Technology And Human?

March 06, 2019
13:30 - 14:00 h

Hall 7.1b, eTravel Lab

How can social media contribute to customer relations? Learn more about multichannel strategies and how AI is able to support customer services.

March 07, 2019

eTravel World

Panel: Customer Relationship Management Masterclass

March 07, 2019
17:00 - 17:30 h

Hall 7.1b, eTravel Lab

Do you know what data you need for customer relationship management (CRM)? When to send what content to whom? How does the General Data Protection Regulation (GDPR) influence a hotels’ business? Don‘t miss out when CRM experts share their key secret sauce on how to convert better.

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