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March 07, 2019

eTravel World

Panel: Customer Relationship Management Masterclass

March 07, 2019
17:00 - 17:30 h

Hall 7.1b, eTravel Lab

Do you know what data you need for customer relationship management (CRM)? When to send what content to whom? How does the General Data Protection Regulation (GDPR) influence a hotels’ business? Don‘t miss out when CRM experts share their key secret sauce on how to convert better.