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Moritz Klussmann

About Customer Alliance
Founded in 2009 in Berlin, Customer Alliance is the European leader in guest experience and online reputation management solutions for the hospitality industry. Thousands of independent and chain hotels worldwide work with Customer Alliance to manage their digital guest experience and brand reputation throughout their guest journey. Within one industry-leading solution, hotels can individually communicate the right message, at the right time to all guests to ensure satisfaction is not left to chance, whilst collecting, distributing, and analyzing their guest reviews from across the web, giving them a competitive insight into their hotel´s performance. Hotels can now better understand their guests and boost their revenue.

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Moritz Klussmann
CEO & Co-Founder
Customer Alliance

Klussmann, Moritz


Thursday, March 7, 2019, 14.10 - 15.00
Hall 7.1b, eTravel Lab