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Event Details
Making Sense Of Scale: Operations Data To Develop Big Picture Perspective
Category
eTravel World
Date
March 5, 2020
Time
12:30 - 13:00
Location
Hall 6.1, eTravel Stage
- Introducing ALICE: what is a hotel operations platform?
- How an operations platform lets you see any micro-moment of a guest or staff interaction
- Operations data highlights guest service and operational trends at a macro level
- Access to tangible data (daily, weekly, monthly, annually), gives hoteliers actionable insight to improve guest service and a hotel´s bottom line