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March 04, 2020
Overtourism And Visitor Flows - An Iterative Approach
March 04, 2020
12:45 - 13:15 h
Hall 7.1b, eTravel Lab
- How important are targeted data collection processes for the management of mobility systems in tourism
- Best practice example of our Sense-Plan-Act paradigm using the visitor guidance system at Schönbrunn Palace in Vienna

Better City Life Through Smart Tourism
March 04, 2020
15:00 - 15:45 h
CityCube Berlin, Hall A1
- How to create a competitive advantage for attractive and livable urban destinations
- The disruptive power of mobile applications, technology, big data, augmented reality and new social media bears a lot of chances for destinations and tour operators to create a new visitor experience.
- Becoming a smart urban destination requires a well thought and integrated approach.
- The World Tourism Cities Federation (WTCF) has just recently released the “Global Report on Smart Tourism in Cities” sharing the results of a comprehensive research on smart tourism in urban destinations.
- This panel aims at providing a platform for learning about the outcome and conclusions made in the WTCF research.
- At the same time, it intends to give all stakeholders a stage to share their experiences in implementing smart initiatives and use technology as a tool to create extraordinary experiences and enable visitors to better enjoy their stay in a destination.
ITB Business Travel Forum
March 04, 2020
15:00 - 17:45 h
Convention Hall 7.1a, Auditorium New York 1
Valuable know-how for travel and event managers.
More information about the ITB Business Travel segment can also be found here: www.itb-convention.com/businesstravel
Business Travel 2020 - Destination: „Ecologically Effective“
March 04, 2020
15:05 - 15:45 h
Convention Hall 7.1a, Auditorium New York 1
- VDR theme year sustainability
- Best practice: sustainable mobility in companies
- VDR´s sustainability initiative "Miles to Trees"
Business Travel And Climate Impact - A Four-Point Program For Sustainable Business Travel
March 04, 2020
16:00 - 16:45 h
Convention Hall 7.1a, Auditorium New York 1
- How sustainable are companies and suppliers?
- Measure, document, reduce: Less CO2 emissions from business trips
- What are the alternatives and how do the travellers get on board?
- Integration of CO2 offsetting solutions and the role of the travel agency
ITB Executive Panel: Future Air And Ground Mobility
March 04, 2020
16:00 - 16:45 h
CityCube Berlin, Hall A4/A5
- We´re already experiencing traffic collapses and massive environmental damage caused by unsustainable mobility systems today.
- Traffic systems in a state of upheaval: Flying cars and passenger drones, mobility platforms and the digital revolution, the renaissance of buses and trains - we are entering a new mobility age.
- What can urban aviation, artificial intelligence and digital platforms achieve and what are the limitations?
- What will passenger traffic look like in the future on the ground and in the air?
- What are the consequences for business and leisure tourism?
- What should countries, cities and rural areas do now to make transport systems fit for the future?
Graphic Vs. Cryptic: Learnings In The Area Of Change Management During The Introduction Of A Combined Booking Platform
March 04, 2020
17:00 - 17:45 h
Convention Hall 7.1a, Auditorium New York 1
- New data standards, new content sources: How to ensure service and reporting.
- NDC - opportunities and risks in stationary sales
- What is changing for the customers?
- Outlook - where is the journey going?
March 05, 2020
eTravel Stage Day 2
March 05, 2020
10:30 - 18:00 h
Hall 6.1, eTravel Stage
Product news from the hospitality tech sector. Furthermore, focus on smart mobility, startups and news on AI & voice marketing. Also examples for TikTok in the marketing mix. Detailed descriptions of all individual events will soon be available here.
ITB Business Travel Forum
March 05, 2020
10:45 - 14:45 h
Convention Hall 7.1a, Auditorium New York 1
Valuable know-how for travel and event managers.
More information about the ITB Business Travel segment can also be found here: www.itb-convention.com/businesstravel
Door-To-Door – Live @ Siemens
March 05, 2020
11:00 - 11:45 h
Convention Hall 7.1a, Auditorium New York 1
- Intelligent door-to-door planning of business trips
- Integration of First & Last Mile Services in the Travel App
- "Fly & Drive": Mobile public transportation ticket to the airport
- On-demand shuttles & smart parking solutions for copmanies
What's Next? What's Here To Stay? – Current Trends And Forecast For 2020
March 05, 2020
12:00 - 12:45 h
Convention Hall 7.1a, Auditorium New York 1
- Current figures on business travel by DRV, VDR and IMT/FUR Reiseanalyse
- Where are we headed? The hot topics in the business travel market of today and tomorrow
- How sustainable are German companies traveling?
- Business travel management between digitalization, security and data protection
A1 And EU Reporting Requirements: A Bureaucratic Monster And Its Consequences
March 05, 2020
13:00 - 13:45 h
Convention Hall 7.1a, Auditorium New York 1
- How does the idea of freedom of movement turn into a bureaucratic pitfall?
- The consequences of the Posting of Workers Directive for companies
- Solutions for companies
- What can politics do for business travelers in EU countries?
"Stay A Little Longer": How Hotel Overnight Stays Are Changing
March 05, 2020
14:00 - 14:45 h
Convention Hall 7.1a, Auditorium New York 1
- Revolution in extended stay accommodation for travelers
- What are the target groups in the companies?
- Quality management in the Serviced Apartments sector
Urban Tourist Mobility: The Future Of Sightseeing In Cities
March 05, 2020
14:30 - 15:00 h
Hall 6.1, eTravel Stage
- Electric scooters became legal in Germany in 2019. Tourists adopted them quickly, how will this change sightseeing in the coming years?
- Autonomous vehicles such as self driving cars - when are they coming and what will this mean for vehicle based sightseeing
- A look at early autonomous sightseeing vehicle designs, including those operating today or at concept stage
- Feedback from early customer experience trials. Will customers want these new vehicles?