Navigation | Page content | Additional information

Page content

Event Search

Search result (25 matches)

March 04, 2020

eTravel World

Vacation Rental Management Has Never Been Easier – Chatbots, Your Virtual Host

March 04, 2020
12:30 - 13:00 h

Hall 6.1, eTravel Stage

  • Learn how you can save time by automating communication
  • It’s easy to provide hassle free access to information and recommendations
  • Understand how to eliminate guest frustration and improve the online ranking
  • Enhance the guest stay by curating a local experience

Virtual Reality

Online statt Offline: Innovative Schulungslösungen durch Virtual Realities

March 04, 2020
14:00 - 14:45 h

ITB VR Lab / Hall 10.2 / Booth 108

Session in German only!

  • Quereinsteiger, Auszubildende und Migranten mit geringen Deutschkenntnissen erhalten fundiertes Basiswissen  (Rezeption, Housekeeping, Küche) durch eine interaktive Lernsituation
  • VR-Lernpakete mit Trainerleitfaden und Tests zur Leistungskontrolle bieten eigenständiges, standortunabhängiges und flexibles Lernen
  • Praxisnahe Aufgabenstellungen und komplexe Prozesse werden durch innovative Schulungslösungen besser verstanden
  • Die Lücke zwischen Theorie und Praxis wird kleiner, indem Mitarbeiter konkrete Situationen erleben und Wissen direkt anwenden können

eTravel World

Next Level Guest Communication - Getting ready for the Future of Conversational AI in Tourism

March 04, 2020
14:30 - 15:00 h

Hall 6.1, eTravel Stage

  • The state of chatbots & voice bots
  • good use cases in hospitality and travel today
  • outlook on how the technology will further evolve and impact the industry

March 05, 2020

eTravel World

eTravel Stage Day 2

March 05, 2020
10:30 - 18:00 h

Hall 6.1, eTravel Stage

Product news from the hospitality tech sector. Furthermore, focus on smart mobility, startups and news on AI & voice marketing. Also examples for TikTok in the marketing mix. Detailed descriptions of all individual events will soon be available here.

eTravel World

Cendyn

March 05, 2020
11:00 - 11:30 h

Hall 6.1, eTravel Stage

  • Lecture sponsored by Cendyn (more details coming soon)

eTravel World

The New Era Of Hotel Distribution And Why Guest Knowledge Is Power

March 05, 2020
11:30 - 12:00 h

Hall 6.1, eTravel Stage

  • Recognise the macro shift happening within the global hotel industry, from distribution guesswork to deep intelligence
  • Learn why informed decision-making is critical to every hotel’s online marketing and sales strategy
  • Understand the role that factors such as pricing continue to play in every traveller’s booking journey, and how hotels can gain greater success online
  • Be among the first in the world to preview the latest evolution in SiteMinder’s platform, which levels the playing field for hotels once more

eTravel World

It Pays To Be Prepared: Hotel Bookings And PSD II

March 05, 2020
12:00 - 12:30 h

Hall 7.1b, eTravel Lab

  • PSD II revolutionizes the payment industry
  • View on legal implications
  • Are hotels allowed to charge guests´ credit cards according to PSDII?
  • Should bookings be made via wholesalers and OTAs?
  • The connection between SCA and electronic registration forms

eTravel World

RateGain

March 05, 2020
12:00 - 12:30 h

Hall 6.1, eTravel Stage

  • Lecture sponsored by RateGain (more details coming soon)

eTravel World

ALICE

March 05, 2020
12:30 - 13:00 h

Hall 6.1, eTravel Stage

  • Lecture sponsored by ALICE (more details coming soon)

Virtual Reality

Virtual Reality Training For The Travel Market – Huge Step Forward In Fulfilling Digital Transformation

March 05, 2020
13:00 - 13:45 h

ITB VR Lab / Hall 10.2 / Booth 108

  • How powerful e-learning technology motivates travel employees through learning and engagement.
  • Showcasing 360 real-life scenarios and situations.
  • Fulfilling sustainablity goals in a cost-effectivite way

eTravel World

Smart Hotel – Technological Future Scenarios In Current Practice

March 05, 2020
13:30 - 14:00 h

Hall 7.1b, eTravel Lab

Warm-Up Hospitality Tech Forum

  • Insights to technological scenarios and cognitive environments in the Big Picture
  • Examples of smart hotels from the pioneers
  • How to integrate smart solutions?
  • Evaluation of technologies and how to deal with current hurdles?

eTravel World

Hospitality Tech Forum

March 05, 2020
13:30 - 18:00 h

Hall 7.1b, eTravel Lab

What is driving the hospitality industry and what are challenges and opportunities arising from the digital transformation? Learn more at events on revenue management, marketing, sustainability and the future of the hotel industry. Detailed description of all individual events will be available here shortly.

eTravel World

Introduction: Hospitality Tech Forum

March 05, 2020
14:00 - 14:10 h

Hall 7.1b, eTravel Lab

Hosted by Hospitality Industry Club

Business Travel

"Stay A Little Longer": How Hotel Overnight Stays Are Changing

March 05, 2020
14:00 - 14:45 h

Convention Hall 7.1a, Auditorium New York 1

  • Revolution in extended stay accommodation for travelers
  • What are the target groups in the companies?
  • Quality management in the Serviced Apartments sector

eTravel World

Revenue Management: Keynote, Best Cases And Panel

March 05, 2020
14:10 - 15:00 h

Hall 7.1b, eTravel Lab

  • Keynote by Profiter: High costs and low sustainability of online distribution. How inventory management AI can help
  • Best case presentations followed by a panel discussion:
  • The future of pricing in the hotel industry
  • What is the future role of a revenue manager?
  • What can revenue management solutions achieve today and where do hoteliers need experience and local knowledge?
  • How is the online distribution mix developing?

eTravel World

Sustainability Trends In Hospitality

March 05, 2020
15:00 - 15:30 h

Hall 7.1b, eTravel Lab

  • Can the Fridays for Future hype be used for the industry?
  • Is there a stronger awareness among the guests?
  • How can sustainability be addressed in sales and marketing?

eTravel World

The Future Of Hotel Online Distribution

March 05, 2020
15:30 - 16:00 h

Hall 7.1b, eTravel Lab

  • Are direct bookings increasing or not?
  • What happens to OTAs if metasearch egines offer bookings as well?
  • How do hotels and hotel groups need to prepare?

Marketing

ITB Hospitality Executive Panel: Luxury And Sustainability: Contradiction Or Prerequisite?

March 05, 2020
16:00 - 16:45 h

CityCube Berlin, Hall A4/A5

  • Strategies and trends in the global hotel business. 
  • The hotel product of the future and the role of the  mega trend sustainability.
  • What does the hotel guest of tomorrow expect? How can competitive advantages be achieved? 
  • Where is the luxury segment heading? 
  • Luxury and sustainability: contradictions or a mandatory prerequisite in tomorrow´s luxury hotel industry?  

eTravel World

Re-Building Hotel Brands: Best Case Presentations And Panel

March 05, 2020
16:00 - 17:00 h

Hall 7.1b, eTravel Lab

  • What do you have to consider when repositioning a traditional hotel brand?
  • What are the pitfalls of brand restructuring?
  • What needs to be considered when communicating with employees?

Optionen